Terms & Conditions

1. PRICES
All prices listed are in Ringgit Malaysia.
All the product prices are inclusive 0% SST.
Prices listed within www.jieflowers.com are valid for a maximum of 14days from the day or ordering, but are subject to change during peak periods and to accommodate the seasonal availability of the some flowers.

Product prices exclude the delivery charge. The charge for your selected delivery area can be viewed in the Delivery Info section of the site.
 
2. PAYMENT
We accept various payment methods for online shopping.
- Master Card & Visa by Ipay88
- Online banking via below bank by Ipay88 likes
 Affin Bank, Ambank, Bank Rakyat, CIMB, HLB, MBB, RHB & FPX.
- Master Card, Visa, Amex & Discover Cards by Paypal

Our website uses the Secure Socket Layer(SSL) technology for encrypting and sending your credit card details. The system protects your credit card details from being intercepted and used fraudently while the information is in transit over the net.

3. PRODUCTS
All Products are subject to availability. In the order of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.

The order that we are unable to supply the Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full.

Product requests, we will try to fulfill all requests to the best of our ability. For simple requests like changing the color of the flower from say, red to white, just put it down in the Add Comments about your order and we will try to accommodate the request subject to the availability of the color. However, for more complicated requests, such as arrangements to your specifications, please contact us to find out if it would be possible.

Products for delivery outside of Johor Bahru will be supplied and delivered except non-fresh flowers.

4. ORDERS
When completing the order you shall be required to provide us with your complete personal details, the recipient details and all necessary payment details.

Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full recipient details and your contact telephone number or e-mail address so that we can notify you in the order that any delivery problems are encountered.

Delivery is valid with purchase of flowers in a order.

No delivery service provde for add on item only.

As soon as we receive your submitted order we will send an e-mail confirming your order details and advising you that your order is being processed

5. DELIVERY / RETURNS
Please refer here

6. CUSTOMER SERVICES
If you have any further questions or feedback, please contact our Customer Service Department, which is available Monday-Friday 9:00am-5:30pm, Saturday 9:00am-1:00pm

Email: info@jieflowers.com
Tel +607-333 2566
Whatsapp +6016-7118181

Thank you for your support!